At their January meeting, CBA president Jack Faski called for a vote on the CBA Code of Ethics - this will show the consumers in our town and those we do business with that we care and intend to treat all our clients in a fair manner.

 

Business Code of Ethics for the Colchester Business Association (CBA)

For a business to succeed, it must earn the respect and confidence of those it aspires to serve.

The best way to earn that respect and confidence is to act and conduct business in an ethical manner. Unethical business practices foster ill-will between customer and community, not only toward a particular business firm, but toward business as a whole.  Every CBA member has made a commitment to display leadership in ethical decision by following these fundamental practices:

Truth
We shall make accurate claims to our customers, and strive to be open about all aspects of the products or services we offer.

Honesty
We shall treat customers fairly, openly and honestly, including the ethical handling of actual or apparent conflicts of interest between personal and professional relationships. 

Integrity
We shall not merely abide by the law in a technical way, but will strive to serve our customers with honest values, avoiding all devices and schemes, which prey on human ignorance or gullibility.

Cooperativeness
We shall support a healthy marketplace for all through cooperation with customers, other businesses, and every person who would benefit from an ethical, free-market system.

Community
We shall recognize the individual rights of all members of the community we serve and contribute to the social and economic well being of those communities. Encourage employees to participate in projects and initiatives to strengthen those communities.

Self Regulation
We will honor all commitments and guarantees, and seek to resolve any disputes in a fair and expeditious manner.